Our Story

Australia's most trusted
name in points travel.

For over 13 years, iFLYflat and The Flights Club have helped more than 6,000 Australian business owners turn everyday expenses into extraordinary travel. This is how it started — and where we're going.

Steve Hui, Founder of iFLYflat and The Flights Club
Steve Hui
Founder · iFLYflat & The Flights Club
The Points Whisperer

A simple belief that changed
how Australians fly

In 2012, Steve Hui had a realisation that would become the foundation of everything: Australian business owners were sitting on a goldmine of unredeemed loyalty points — and nobody was helping them use it properly.

The banks were selling points. The airlines were hoarding award seats. And business owners were watching their hard-earned points expire, or redeeming them for toasters when they could have been flying Business Class to London.

"When every dollar in your business spends can be earning you points. Why fly Economy, when you can fly Business Class on points."

— Steve Hui, Founder, iFLYflat

iFLYflat started as a consultancy. It became a movement. And The Flights Club is the culmination of 13 years of expertise, relationships, and a relentless belief that every Australian business owner deserves to fly better.

  • 2012
    Steve Hui leaves Macquarie Bank and founds iFLYflat — Australia's first dedicated points travel advisory for business owners.
  • 2013
    First national press coverage. iFLYflat is recognised as Australia's first points management business for business owners.
  • 2014
    Steve is named one of Australia's Young Business Leaders by CPA Australia's In The Black magazine — appearing on the May 2014 cover. The Sydney Morning Herald profiles him as "The Frequent Flyer Points Whisperer."
  • 2018
    Steve becomes Australia's most quoted points expert, with regular features in the AFR, The Australian, and Sky News.
  • 2024
    The Flights Club soft launches — a structured membership program giving every business owner the system to fly Business Class for life.
  • 2025
    Steve Pirie-Nally joins as Co-Founder. The Flights Club fully launches in its current form — expanding into experiences, Flights Club Travel, and community.
  • 2026
    6,000+ customers helped. 1B+ points booked. The Flights Club continues to grow as Australia's leading points travel membership for business owners.

The people behind The Flights Club

Steve Hui and Steve Pirie-Nally are two of Australia's most respected points experts. Together, they have built the system that makes consistent Business Class travel automatic for over 6,000 Australian business owners.

Steve Hui — The Points Whisperer
Steve Hui
Founder & CEO · iFLYflat · "The Points Whisperer"

Steve Hui left Macquarie Bank in 2012 with a conviction that would become the foundation of everything: Australian business owners were sitting on a goldmine of unredeemed loyalty points, and nobody was helping them use it properly. He founded iFLYflat to fix that.

Thirteen years later, Steve has helped over 6,000 customers transform their relationship with business travel — booking over 1 billion points and helping them fly flat from Australia to the world. His analytical, data-driven style — built on spreadsheets, live ROI calculations, and the Points Audit calculator — has made him Australia's most trusted and most quoted points expert. He is the host of the Always Business Class podcast and has appeared in over 200 media features.

"Turning tin into gold. Every dollar in surcharges returns two to three dollars in Business Class value. That's the arbitrage — and it works every single time."

Former Macquarie Bank 13+ Years Experience 200+ Media Appearances Always Business Class Podcast ATIA Accredited ATIA Accredited
Steve Pirie-Nally — Co-Founder
Steve Pirie-Nally
Co-Founder & Head of Strategy · The Flights Club (Joined 2025)

Steve Pirie-Nally is a third-generation aviator and entrepreneur who has spent more than two decades designing transformational experiences across seven continents. Known as The Travel & Experience Architect, Steve has created and scaled pioneering ventures including Unleashed Travel and EvolveX, as well as delivering large-scale productions from Antarctica expeditions with Peter Hillary to global events for brands such as Virgin Galactic.

His work blends adventure, leadership, and community-building, helping individuals, families, and organisations grow through experiences that are as unforgettable as they are impactful.

Third-Generation Aviator The Travel & Experience Architect Adventure & Expedition Leader Founder: Unleashed Travel & EvolveX Global Event Producer

Behind every great flight

Our specialist team of Points Flight Experts handle the complex work of finding and securing award seats so you don't have to.

Desiree
Desiree
Points Flight Expert
Cheryl
Cheryl
Points Flight Expert
Ysabel
Ysabel
Points Flight Expert
Mary
Mary
Points Flight Expert
Jemimah
Jemimah
Points Flight Expert
Tamim
Tamim
Points Flight Expert
Irene
Irene
Points Flights Support
Lachy
Lachy
Business Development & Marketing

Our principles

Clarity over complexity

The loyalty points world is deliberately confusing. We cut through the noise and give you a clear, actionable system — not a 40-page guide you'll never read.

🎯

Results, not theory

Every recommendation we make is grounded in real redemptions, real data, and real results. We measure success in Business Class seats booked, not webinars attended.

🔒

Your points, your control

We never take possession of your points. We advise, we book, we guide — but your loyalty accounts remain entirely yours. Always.

🤝

Long-term relationships

Our members don't come back because they have to. They come back because the system keeps delivering. We build relationships that last years, not transactions that last minutes.

📈

Business-first thinking

We understand business. We understand how businesses spend, how they grow, and how to structure a points strategy that scales with your success.

🌏

Premium, not just points

This isn't about collecting points for their own sake. It's about flying better, arriving fresher, and showing up to every meeting at your absolute best.

Business Class isn't a luxury.
It's a performance decision.

Research consistently shows that how you travel directly affects how you perform when you arrive. Here's what the science says.

🧠

Jet lag costs 3–5 days

Economy class sleep deprivation and cramped conditions impair cognitive function for up to 5 days post-flight. Business Class sleep quality is clinically comparable to a hotel bed.

💼

Arrive ready to perform

Business owners who fly Business Class report arriving ready to work vs. needing recovery time. For a $500K deal, the ROI on a $5K seat is obvious — when you're not paying $5K for it.

✈️

Travel joy is real

Anticipation of a great trip produces measurable dopamine increases — the same effect as a pay rise. Members report that knowing their next Business Class trip is booked changes how they feel about work today.

The Model

Why most business owners never fly Business Class on points

It's not a lack of points. It's a lack of a system.

🎯
The Problem
You have points
But no strategy for which ones to earn, when to transfer, or how to find seats.
⚙️
The System
TFC installs the system
Earn strategy, transfer timing, seat hunting, and booking — all done for you.
🛫
The Result
You fly Business Class
Consistently. On points. Without spending hours figuring it out yourself.

13 years of proven results

2012
Year founded by Steve Hui
6,000+
Customers helped over 13 years
1B+
points booked
300+
Business Class flights booked per month
CPA Australia In The Black magazine May 2014 cover — Steve Hui named Young Business Leader

CPA Australia In The Black — May 2014 Cover

“Inspired, Intrepid and (Almost) Invincible — Young Business Leaders 2014”

Steve Hui was named one of Australia’s Young Business Leaders by CPA Australia, appearing on the cover of In The Black magazine in May 2014 — the same year the Sydney Morning Herald profiled him as “The Frequent Flyer Points Whisperer.”

Australia's most quoted points expert — as seen in

9 News The Australian Sky News 7NEWS 2GB news.com.au Sunrise 10 News
200+ media features across Australia's leading publications and broadcasters
Australian Financial Review — Qantas frequent flyer revamp coverage featuring Steve Hui

Australian Financial Review

Sydney Morning Herald — How to game Qantas new frequent flyer program, featuring Steve Hui

Sydney Morning Herald

The Australian — Steve Hui frequent flyer expert feature

The Australian

Sky News — Steve Hui on how to maximise frequent flyer points

Sky News

Ready to fly Always Business Class?

Join the 6,000+ customers we have helped over 13 years — transforming the way Australian business owners travel with the guidance of Australia’s most trusted points experts.

A flywheel built on real results

Members earn more points, redeem them better, travel more often, and bring others into the community. The flywheel compounds over time — for every member.

The Flights Club Ecosystem Flywheel