Your business spend may already be hiding years of Business and First Class travel.
iFLYflat has spent 13+ years helping Australian business owners uncover, structure and use points properly — turning everyday expenses into premium flights, greater freedom and a smarter way to see the world.
Start with your Points Audit. It shows what you already have, what you may be missing, and how to unlock it.
Australia's most trusted voice on points strategy.
Steve Hui — The Points Whisperer — founded iFLYflat in 2012 and has spent 13+ years helping Australian business owners turn complex points decisions into practical travel outcomes. The media features are not the promise; they are proof that the expertise behind your Points Audit is recognised beyond this website.
The Points Audit reveals whether your current business spend can be structured into premium flights instead of wasted value.
Steve Hui and the iFLYflat team bring real booking experience, not generic points theory.
The Points Travel OS helps you understand what to earn, where to transfer, and how to access the world with confidence.
Earn the right points.
Use them properly.
That is how business spend becomes premium travel for less.
Most business owners either pay retail or waste points on poor redemptions. Our members use a system.
“This isn’t for everyone. But if you run a business and you want to stop paying retail for Business Class — and you’re ready to install the system that makes that permanent — this is the path.”
Find the travel value hiding inside your business spend.
Before choosing cards, programs or membership support, get a clear view of the opportunity. This expert diagnostic shows what your business already earns, where value is leaking, and what system would make premium travel realistic.
Then turn the diagnosis into a travel system you can keep using.
Once the opportunity is clear, iFLYflat helps you convert scattered cards, balances and payment habits into a practical operating system for earning, transferring and booking premium flights with confidence.
Map the opportunity
We translate your business spend, card setup, supplier payments, balances and travel goals into a clear opportunity map, showing where value is already working and where it is still leaking.
Install The Points Travel OS
The right cards, programs, payment methods and transfer paths are configured around your business. The outcome is a practical 12-month plan you can keep applying rather than another collection of points tips.
Travel with confidence
You know what to earn, when to transfer and how to approach premium reward seats. When you want help, the concierge team can search, route and book; when you want control, you understand the system behind the decision.
The audit creates the clarity. The Points Travel OS turns that clarity into repeatable decisions for the year ahead.
What changes when you finally understand your points.
Business owners do not come to iFLYflat for theory. They come because they suspect there is value sitting inside their everyday spend — and they want the confidence, structure and expert support to use it properly.
We keep homepage attributions privacy-safe until full name approval is confirmed. The pattern is the same: business owners often discover they were closer to Business Class travel than they thought.
Sydney to Panama was $30,000 return. Every single time, it's a small car. I knew there had to be a better way.
No, no. I understand that. If it's there, you don't have to sell me on it at all. I just never pulled my finger out — and I'd already paid $40,000 cash for Italy.
It's the generosity of the loyalty program through a side door, which is why I love it so much. I wasted two and a half million points before I found The iFLYflat Flights Club.
As a small business owner I always thought Business Class on points was for big corporates. Explore showed me I was already earning enough points — I just wasn't using them right. I wish I had started earlier.
Choose the support level that matches how much help you want.
Explore is for business owners who want to learn and run The Points Travel OS themselves. Platinum and Black add a dedicated concierge team to search, route and book premium reward seats for you.
For business owners who want to learn the system once and keep using it: which points to earn, how to earn them, when to transfer them, and how to turn business spend into Business and First Class travel with confidence.
- ✓ Personalised Points Travel OS for your business spend
- ✓ Partner stack, status benefits and Pay.com.au Premium waiver
- ✓ Monthly group strategy sessions with Steve Hui
- ✓ 10% off concierge bookings when you need expert help
Platinum and Black are for business owners who want the seats handled.
Choose these tiers when you want The Points Travel OS plus a dedicated booking team to search, route and book premium reward seats for you.
Recommended for $2M–$5M annual turnover and 4–5 seats/year. Includes 4 return Business Class concierge bookings — equivalent to $7,600 in ad-hoc booking value alone.
- ✓ 4 × return Business Class concierge seats per year
- ✓ 1 × Points Travel Strategy Session with Steve Hui
- ✓ Dedicated booking team
- ✓ Unused seats roll forward while an iFLYflat Flights Club member
- ✓ Additional seats at 30% off standard concierge rate
Recommended for $5M+ annual turnover and 5+ seats/year. Includes 10 return Business Class concierge bookings — equivalent to $19,000 in ad-hoc booking value alone.
- ✓ 10 × Business Class concierge seats per year
- ✓ 1 × Points Travel Strategy Session with Steve Hui
- ✓ Direct access to Steve Hui
- ✓ Dedicated senior points flight booking expert
- ✓ Book seats for yourself, team, clients, or guests
Points Consultants vs. Payment Platforms —
what's the difference?
We hear this often. They're not the same thing — and understanding the difference is the key to getting real value from your points.
Payment platforms like pay.com.au route your business expenses through a credit card so suppliers receive EFT — enabling you to earn points on payments that previously earned nothing.
- • Processes payments and earns points
- • Charges ~1.9% surcharge
- • No travel strategy or booking support
- • A platform — not an advisor
We’re the strategy and booking layer on top of your payment setup. We assess your entire business, recommend the right earn approach, tell you which points to collect, when to transfer, and then secure the seats — at the best possible redemption value.
- ✓ Personalised earn strategy built around your business
- ✓ Concierge booking across 10+ airlines matched to your points balances
- ✓ We tell you which payment tools to use — and why
We're independent. We don't have preferred arrangements with any airline or payment platform. We recommend what's right for your business — full stop. Pay.com.au is one of the tools we often recommend. But it's a recommendation, not a requirement.
Questions we hear
on every call
Isn't pay.com.au the same thing as The iFLYflat Flights Club? +
No — they're complementary, not the same. Pay.com.au is a payment platform that routes your business expenses through a credit card so you earn points on payments that previously earned nothing. The iFLYflat Flights Club is the independent strategy layer: we assess your business, recommend the right payment approach (which may or may not include pay.com.au), tell you which points to accumulate, when to transfer, and then book your Business Class seats across 10+ airlines relevant to your points balances. Pay.com.au gives you the mechanism to earn. The iFLYflat Flights Club gives you the strategy to make those points worth 4 to 5 cents each instead of 1.
Do I have to use pay.com.au? +
No. The iFLYflat Flights Club is payment-agnostic. We assess your business structure, expense types, existing card setup, and supplier relationships — then recommend the best approach for your situation. For many members, pay.com.au is the right tool. For others, a combination of direct card acceptance, other platforms, or different mechanisms may work better. Explore, Platinum, and Black members all receive the pay.com.au Premium Tier fee waived ($1,980/year) as a membership benefit — but only where pay.com.au is the right fit for their business.
Is the 1.9% surcharge worth it? +
Yes — when you redeem correctly. You're paying roughly 2 cents per point. In Business Class, those points are worth 4 to 5 cents each. That's a 2x to 3x return on every dollar of surcharge. The only time surcharges don't make sense is if you're redeeming for economy seats or gift cards — which we'll always tell you not to do. Business Class is the only redemption where the maths consistently work, and that's all we focus on.
Can you actually find Business Class seats when I need them? +
Our overall success rate is around 85%. The key difference to going it alone: we search across 12 to 13 airline combinations simultaneously. A seat on Qatar might drop at 1am — we'd have it confirmed before you woke up. We prefer 3 to 6 months lead time for international routes, and we're always honest upfront if a specific request is looking unlikely. We never promise what no one controls — but we dramatically improve your odds.
How does The iFLYflat Flights Club make money? +
Two ways. The membership fee — $6,000 for Platinum, $10,000 for Black — covers your strategy sessions, personalised Points Travel OS, and included concierge flight bookings. For bookings above your inclusions, we charge a per-seat concierge fee. We don't earn commissions from airlines or points programs. Our interests are 100% aligned with getting you the best possible redemption value.
What if I don't have many points yet? +
That's fine — most members join before they have enough points, because the strategy session is what sets up the earning. We map your entire business spend, identify which expenses can earn points, and build a 12-month blueprint to get you to your first Business Class seat. The 72-hour record: a family of five got Business Class seats to Africa within 72 hours of joining. Start where you are.
How long does it take to find a Business Class seat? +
Standard requests are turned around within 2 to 5 business days. Complex routes or peak-season travel may take a little longer — we'll always communicate clearly if that's the case. Black members receive priority turnaround. For long-haul routes, we recommend submitting 3 to 6 months before travel. The earlier we look, the more availability we find.
What happens after I join as a member? +
Within 48 hours of joining, you'll receive your onboarding pack and be booked in for your first Points Travel OS session. We map your entire business spend, identify every dollar that can be earning points, and build your 12-month strategy. From there, Platinum and Black members have direct access to the booking team for concierge requests. Explore members access the Private Circle community and monthly group strategy sessions with Steve.
Do Explore members get concierge flight bookings? +
Explore members can use the Points Flight Concierge at the standard fee with a 10% member discount — but concierge bookings are not included in the Explore tier. If you want bookings included, Platinum (4 return seats per year) or Black (10 return seats per year) may be the right fit. Not sure which tier suits you? Start with the Points Audit and we'll work it out together.
Your business may already contain the raw material for better travel.
The audit shows you how to unlock it.
Same expenses. Same business. A smarter structure for earning, transferring and using points. Start with the expert diagnostic, then decide what level of support makes sense from evidence rather than guesswork.
Every The iFLYflat Flights Club membership contributes to global impact through our B1G1 Business for Good partnership.